CargoWise

Product Development

Strategically chosen partners, and a team of 100-plus in-house developers, enables us to provide our customers with the best possible solutions using the latest and very best technology solutions. Our development solutions include.

Custom Development

ediEnterprise has been developed with extension in mind. Application programming interfaces are provided to allow new extensions to be developed as new versions of the software is released.

Custom development is done by the same teams who have developed the software ensuring:

• Conformity of design
• Effective use of existing functionality and;
• Focused development

Shared Source Code Options

ediEnterprise has been developed with extension in mind. To find out more about our shared source code model, contact your local CargoWise office.

Interface Development

Our Interface Development team can work with you to ensure that ediEnterprise interfaces seamlessly with almost any other IT system including:

• Custom-built in-house systems
• Partner Systems and;
• Specialized hardware/software

Our consultants can assist in providing a seamless end-user experience from heterogeneous software solutions.

Maintenance

Reliable Access to the Latest Features of ediEnterprise

Standard maintenance includes feature enhancements, software quality management, defect resolution, patching and release control.  All new features and enhancements undergo extensive comprehensive testing prior to release.  For CargoWise Hosting customers, upgrades and patches are managed by skilled technical staff at CargoWise data centers and are virtually transparent to the end user.   We offer three release version options:

General Product Release
85% of CargoWise customers use General Product Release, which provides a stable production environment that requires minimal support staff and customization. This release version is commercially tested for production environment. Upgrades are released quarterly with regular patches.

Standard Product Release
10% of CargoWise customers use Standard Product Release to allow early access to new functions; however, this may require additional resources to manage frequent patching and the more active development profile.  Upgrades are released monthly with regular patches.

Development Product Release
5% of CargoWise customers use Development Product Release for short periods of time to gain early access to cutting edge industry features. Development Product Release is also used in test and training environments to allow early access to new features and capabilities. Upgrades are released weekly with regular patches.